This is the fourth year that Forbes and Statista has published this list, and the third year that HFS FCU has been recognized.
The best credit unions in every state were chosen based on an independent survey from a sample of about 25,000 U.S. citizens, among all states. Participants ranked the institutions based on various evaluation criteria, including trust, digital services, terms and conditions, branch services, financial advice, and customer services. Those credit unions with the highest scores were awarded the honor of being one of the best credit unions in the state. Throughout the nation, 190 unique credit unions were recognized!
Over the past year we have truly been living the credit union philosophy of “people helping people” for the community. During such trying and uncertain times, we helped our members stay in their homes, lessen their monthly payments, and even defer loans if needed. Our branches also remained open throughout the pandemic. By taking the necessary safety measures for our members and staff, we have been able to service our members when they needed us the most.
“We are honored to have been named by Forbes as the Best-in-State Credit Union for Hawai‘i. This recognition is the result of our dedicated employees who continually go above and beyond in servicing our members’ financial needs. The pandemic has impacted everyone creating very challenging times. Our employees are committed to meeting each member’s needs with care and understanding. This award is only possible through the valuable relationships we have built with our members and we thank them for their continued support” says President and Chief Executive Officer, Nathan Abe.
We have been serving our members since 1937, and have grown to become the largest credit union on Hawai‘i Island. Being recognized by Forbes is an honor that represents our commitment to the success of our members and the community.
View the full America’s Best Credit Unions in Each State article by Forbes.